Privacy policy

Effective Date: October 30, 2026

Evernice.shop respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we may collect, how we use it, when it may be shared, and what choices you may have when using our website or purchasing from us.

By accessing our website or placing an order, you acknowledge that your information may be handled as described in this policy, subject to applicable privacy laws.

1 Information We Collect

Depending on how you use our website, we may collect the following categories of information.

Personal and Contact Information

  • Full name.

  • Billing address.

  • Shipping address.

  • Email address.

  • Phone number, if provided.

  • Information you submit through customer service inquiries.

Order and Transaction Information

  • Products purchased.

  • Order number.

  • Purchase date.

  • Order amount and currency.

  • Shipping and delivery details.

  • Refund, return, and order history.

  • Payment status and transaction references.

We do not intend to store complete payment card numbers or security codes on our own website servers. Payment information is handled through the payment services made available during checkout.

Technical and Device Information

When you visit our website, certain technical information may be collected automatically, including:

  • IP address.

  • Browser type and version.

  • Device type and operating system.

  • Website pages viewed.

  • Referral pages.

  • Date and time of visits.

  • Basic website interaction and diagnostic information.

Cookies and Similar Technologies

We may use cookies and similar technologies to support website operation, remember shopping cart contents, maintain essential website functions, understand website traffic, and improve the shopping experience.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect website functionality.

2 How We Use Your Information

We may use collected information to:

  • Process and confirm your orders.

  • Arrange payment processing.

  • Prepare and ship purchased products.

  • Provide order status and delivery updates.

  • Respond to questions and customer service requests.

  • Handle returns, exchanges, and refunds.

  • Prevent fraudulent transactions and protect website security.

  • Maintain accounting, business, and transaction records.

  • Improve website performance and customer experience.

  • Comply with applicable legal requirements.

  • Send marketing communications where permitted by law and where required consent has been obtained.

We do not use personal information for purposes that are materially incompatible with the purposes described in this policy without an appropriate legal basis.

3 How We Share Information

We may share relevant information with service providers when necessary to operate our store and fulfill your order.

These service providers may include:

  • Payment processors and payment service providers.

  • Shipping carriers and delivery providers.

  • Website hosting and e-commerce platform providers.

  • Website security, fraud prevention, and technical support providers.

  • Customer service and communication service providers.

  • Analytics and advertising service providers, where applicable.

  • Professional advisers, auditors, or authorities where legally required.

We share only the information reasonably necessary for the relevant service or legal purpose.

We do not sell your personal information in exchange for money. If applicable privacy laws define certain advertising or analytics disclosures as a sale or sharing of personal information, we will provide the rights and choices required by those laws.

4 Payment Security

Payments are processed through the payment methods presented during checkout.

We use reasonable administrative and technical measures to protect transaction information. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

Please do not send full payment card numbers, security codes, passwords, or other sensitive payment credentials through ordinary email.

5 Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including:

  • Completing and documenting orders.

  • Providing customer support.

  • Processing returns and refunds.

  • Maintaining business and financial records.

  • Resolving disputes.

  • Meeting legal, tax, accounting, and regulatory obligations.

Retention periods may vary depending on the type of information and applicable legal requirements.

6 Your Privacy Rights

Depending on your state of residence and applicable law, you may have rights to:

  • Request access to personal information we hold about you.

  • Request correction of inaccurate information.

  • Request deletion of certain personal information.

  • Obtain a copy of certain information in a portable format.

  • Opt out of certain targeted advertising or personal information sharing activities, where applicable.

  • Withdraw consent where processing is based on consent.

  • Appeal a privacy rights decision where required by law.

To submit a privacy request, email support@evernice.shop with the subject line Privacy Request.

We may need to verify your identity before processing certain requests. We will respond within the time required by applicable law.

7 Children's Privacy

Our website is intended for a general shopping audience and is not directed to children under 13 years of age.

We do not knowingly collect personal information directly from children under 13. If you believe a child has provided personal information to us, please contact us so that we can review the request and take appropriate action.

8 Third-Party Websites

Our website may contain links to third-party websites or services. Those websites operate under their own privacy policies and practices.

We are not responsible for the privacy, security, or content practices of third-party websites that we do not operate.

9 International Data Processing

Our business is operated by a company located in China, and our services may involve service providers or systems operating in other countries.

As a result, personal information may be processed or accessed outside the state or country where you reside, subject to applicable data protection requirements.

We take reasonable steps to ensure that information is handled appropriately and protected in accordance with applicable law.

10 Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website operations, or legal requirements.

The revised version will be posted on this page with an updated effective date.

11 Contact Us

For privacy-related questions or requests:

Store: Evernice.shop
Company: Wuhan Jifeng Jiaye E-Commerce Co., Ltd.
Email: support@evernice.shop
Business Address: Room 2, 2nd Floor, Unit 9, Building 4, Xingyue Garden, Zhanshan Street, Caidian District, Wuhan, Hubei Province, China.